Order and Stock Screens

It is very easy to access the details and current stock status of orders received via MessageGate!

To view orders and their details, enter the order screen by clicking the button on the left side of the agent screen.

You can see general order information at the top of the screen. In the Orders section, there is a list of all orders created via MessageGate. Click on the order whose details you want to view.

To view product stocks, click the button on the left side of the agent screen or the products tab on the chat manager screen and go to the stock screen.

To view the details of a particular product such as stock and price, click on that product from the list.